FAQS

HOW DO I TRACK MY ORDER?

All tracking information will be sent to email address provided as soon as items are shipped. Tracking will not be provided during processing time which takes 5 business days.

CAN I BLEACH/DYE THE HAIR?

Tamed Affects by SU bundles can take bleach very well as our hair is 100% single donor hair. It is best to keep bleached or colored hair conditioned and moisturized so it will not become dry.

HOW MANY BUNDLES DO I NEED?

Three bundles is recommended to cover the entire head. This is best for hair in lengths of 14" to 24". Four bundles of hair is recommended for hair in lengths of 26" or longer.

HOW LONG WILL THE HAIR LAST?

We carry 100% raw hair! Our hair will last 2-3 years with proper care but remember this is determined by how well the hair is maintained. Treat the extensions as if it were your own hair.

HOW LONG IS SHIPPING/PROCESSING?

Please allow 5 business days of processing time. After processing, shipping takes 2-4 business days vis usps. Please do not request tracking information or updates on your order unless the appropriate processing time has passed.

PICK UP ORDERS

Edge control can be picked up, choose that option at checkout. Edge control is the only thing on hand unless announced. You can pick up item during appointment time or any day that same week of purchasing. Let me know!

WHAT IS YOUR RETURN POLICY?

if we fail to meet your expectations upon arrival and you are satisfied with your purchase, please contact us immediately. Our contact information is on out contact page and on your recepit.

Please DO NOT play with the hair, install the hair or disturb the pattern of the bundles. If you do so, the hair is 100% Non-refundable.